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NATURAL INGREDIENTS
25% OFF SUPPLEMENT SUBSCRIPTION ORDERS
NATURAL INGREDIENTS
25% OFF SUPPLEMENT SUBSCRIPTION ORDERS
NATURAL INGREDIENTS
25% OFF SUPPLEMENT SUBSCRIPTION ORDERS
NATURAL INGREDIENTS
25% OFF SUPPLEMENT SUBSCRIPTION ORDERS
NATURAL INGREDIENTS
25% OFF SUPPLEMENT SUBSCRIPTION ORDERS
NATURAL INGREDIENTS
25% OFF SUPPLEMENT SUBSCRIPTION ORDERS

Términos del servicio

OVERVIEW
Welcome to Heva! The terms “we”, “us” and “our” refer to Heva. Heva operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Heva is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 - OUR PRODUCTS

We make every effort to provide an accurate representation of our products. However, colors or product appearance may differ depending on your device and display settings.

We do not warrant that the appearance or quality of products purchased will meet your expectations.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.


SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Heva reserves the right to accept or decline your order at its discretion. Your order is not accepted until confirmed by Heva. Payment must be received and processed before acceptance.

Please review your order carefully before submitting. Once accepted, we may not be able to cancel or modify your order. If we decline, change, or cancel an order, we will attempt to notify you via the contact details provided at checkout.

Your purchases are subject to our Refund Policy [LINK].

You represent and warrant that your purchases are for personal use only and not for commercial resale or export.


SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the one in effect at the time of purchase, as confirmed in your order email. Prices do not include taxes, shipping, or handling unless stated otherwise.

You agree to provide current and accurate payment and account details for all purchases.

You represent and warrant that:
(i) the payment information you provide is true and complete,
(ii) you are authorized to use the payment method,
(iii) charges will be honored by your provider, and
(iv) you will pay posted prices plus any applicable fees and taxes.


SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed. Heva is not responsible for delays caused by carriers, customs, or events outside our control. Once transferred to the carrier, title and risk of loss pass to you.


SECTION 6 - INTELLECTUAL PROPERTY

All Services content — trademarks, designs, text, images, graphics, audio, video, product names, and arrangements — are owned by Heva, its affiliates, or licensors, and protected by law.

You may use the Services for personal, non-commercial use only. Unauthorized use (copying, distributing, modifying, etc.) is prohibited.

Heva’s names, logos, product designs, and slogans are trademarks of Heva. Shopify trademarks remain the property of Shopify.


SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools on an “as is” and “as available” basis. Heva disclaims all liability from your use of such tools.

Future new features shall also be considered part of the Services and subject to these Terms.


SECTION 8 - THIRD-PARTY LINKS

Our Services may link to or integrate with third-party websites or platforms. Heva is not responsible for the content, accuracy, or practices of third parties. Accessing these sites is at your own risk.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

Heva is powered by Shopify, which enables us to provide the Services. However, any sales you make are directly with Heva. Shopify is not responsible for transactions, products, or services purchased through our store. You release Shopify from claims or liabilities relating to your purchases.


SECTION 10 - PRIVACY POLICY

Your personal information is collected and processed in accordance with our Privacy Policy [LINK] and Shopify’s Privacy Policy.


SECTION 11 - FEEDBACK

If you submit feedback (ideas, reviews, proposals, etc.), you grant Heva a royalty-free, worldwide license to use and display it. You confirm you have rights to the feedback and that it does not violate third-party rights.


SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors or inaccuracies in product descriptions, pricing, or availability and to cancel or update orders accordingly.


SECTION 13 - PROHIBITED USES

You agree not to use the Services unlawfully, transmit harmful content, infringe intellectual property, impersonate others, or disrupt security. Heva may suspend or terminate your access for violations.


SECTION 14 - TERMINATION

We may suspend or terminate your access at any time without notice. Provisions such as Intellectual Property, Limitation of Liability, Indemnification, and Privacy Policy will survive termination.


SECTION 15 - DISCLAIMER OF WARRANTIES

Except as expressly stated by Heva, the Services and all products are provided “as is” and “as available” without warranties of any kind.


SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Heva and affiliates shall not be liable for indirect, incidental, punitive, or consequential damages arising from use of the Services or products.


SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Heva, Shopify, and affiliates from claims arising out of your violation of these Terms, laws, or third-party rights.


SECTION 18 - SEVERABILITY

If any provision of these Terms is unlawful or unenforceable, the remaining provisions remain valid.


SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision is not a waiver. These Terms and related policies constitute the full agreement between you and Heva.


SECTION 20 - ASSIGNMENT

You may not assign your rights or obligations under these Terms without written consent. Heva may assign its rights without restriction.


SECTION 21 - GOVERNING LAW

These Terms and related agreements shall be governed by and construed under the laws of the jurisdiction where Heva is headquartered.


SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Continued use of the Services after changes constitutes acceptance.


SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
📧 support@getheva.com