Política de envío

At Heva, we’re committed to delivering your order quickly and securely. Please review our shipping guidelines below.

Processing Time

All orders are processed within 2–5 business days. You’ll receive a confirmation email with tracking details once your order has shipped.

Shipping Times

Estimated delivery times (after processing):

- Shipping: 1-4 business days for US delivery

Please note: shipping times are estimates and may vary due to customs clearance or carrier delays.

Shipping Costs

We currently offer Free Standard Shipping on all orders above $50.00.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for tracking information to update.

Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact us at support@getheva.com and we’ll work with the carrier to resolve the issue.