Política de envío

At Heva, we’re committed to delivering your order quickly and securely. Please review our shipping guidelines below.

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Processing Time

All orders are processed within 2–5 business days. You’ll receive a confirmation email with tracking details once your order has shipped.

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Shipping Times

Estimated delivery times (after processing):

- Shipping: 1-4 business days for US delivery

Please note: shipping times are estimates and may vary due to customs clearance or carrier delays.

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Shipping Costs

We currently offer Free Standard Shipping on all orders above $50.00.

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Order Tracking

Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for tracking information to update.

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Lost or Delayed Packages

If your order is significantly delayed or appears lost in transit, please contact us at support@getheva.com and we’ll work with the carrier to resolve the issue.